Please get your tracking number here: https://zarianna.com.au/orders.htm
Our parcels are sent within 24 hours of orders being placed, please keep this in mind if you need the item urgently!
We will NOT take responsibilty for items that have not been delivered on time. Please order well before special dates and choose EXPRESS shipping to receive your parcel on time.
Zarianna uses Australia Post to deliver in Australia and abroad. International Parcels will take at least 14 working days to arrive, so please ensure you keep this in mind when you purchase.
We use Regular post satchels which are now trackable. Please choose the Express option in order for the item to arrive quickly to you.
If for some reason you are concerned as your parcel has not received, please click here to get your tracking number. You can then track your parcel online or at your local post office. To go online to enquire please visit the Australia Post website at http://auspost.com.au/track/
Please click the "More details" link when on the tracking page to see details.
If you are not home at the time of delivery sometimes your postie will take the item there to await pickup from you. They should leave a calling card in your mailbox to notify you of this, occassionally this card may be mistakenly thrown out with junk mail or misplaced.
To check if you are in the overnight delivery for Australia Post express satchel, please us the link below. The origin postcode (our dispatch postcode) is 4570. Thanks.